Reporting Calls to the FTC
Ready to report a phone number that just called you to the FTC?
The process is fairly simple, but there are a few things you need to know before you do. If it’s a robocaller from overseas, there’s very little the FTC can do to help. We hope the information below will help you figure out how to best deal with the phone call you just received.
First, Register Your Phone Number with the FTC.
This process is pretty easy. Just click the image to the right and follow the instructions on the FTC’s website. A few things you should know: The Do Not Call list will do very little to stop phone calls 1.) from overseas spammers and other illegally operating companies, 2.) from political organizations at election time, collection agencies and a few other annoying callers, 3.) to your place of business (if you own a business). If you own a business and your business is publicly listed, then the Do Not Call laws do not apply, even if you use your cell phone as your primary business line. You must also be on the Do Not Call list for 31 days before you can file a complaint.
If Registered, You Can Verify Your Registration with the FTC
If you’re still getting phone calls after 30 days or more registered with the Do Not Call list, then you can verify that your phone number is properly registered. Click on the image to the left and follow the instructions. However, the phone calls you are still getting are most likely from scammers or companies that chose to operate illegally. You have two options: 1 – If you can get the company’s contact information, and they are located in the USA, you should learn how to sue a telemarketer. Not that you actually should sue them, but just know the questions to ask. These companies know the rules, so they will stop calling you if they think you know the law. The first step is to file a complaint with the FTC (see below). 2 – If they will not answer any of the questions on our “How to Sue a Telemarketer” page, then they are most likely an illegal operation, and probably operating outside of the USA, so you have two options: block their calls or waste their time.
Next, Report the Call the the FTC’s Do Not Call List
Once you’ve been on the Do Not Call list for 31 days, you may file a complaint for the phone number that called you. You can also file a complaint if you received a “robocall” – a call that used a recorded message instead of a live person (whether or not your number was on the Do Not Call list). If you found his website by entering a phone number, chances are it was a robocall. Please note: Debt collectors may also continue to call even if you are registered with the Do Not Call list. To file a complaint, click the “Submit a Complaint” image and follow the instructions on the FTC’s website.